Application Security , Fraud Management & Cybercrime , Next-Generation Technologies & Secure Development

Fraud Prevention Without Friction

F5's Smriti Jaggi on Responding to E-Commerce Fraud Growth Without Turning Off Customers
Smriti Kawal Jaggi, Product Manager, F5

E-commerce and fraud – they evolved and grew together in 2020, and it’s time for fraud defenses to do the same. Smriti Jaggi of F5 details how to deploy a multi-layered fraud defense without adding extra friction to the process.

In this video interview with ISMG, Jaggi discusses:

  • Today’s predominant forms of e-commerce fraud;
  • Where traditional fraud defenses are most vulnerable;
  • How to improve fraud prevention – without adding new friction.

Smriti Jaggi, Product Manager, Analytics Product Group at Shape Security, develops new data-driven products to enhance security and reduce friction for end users. She was a part of the Threat Intelligence team as well at Shape Security where she worked to identify different attack vectors in various industries such as finance, retail, telecom, etc. Smriti is a frequent speaker on fraud schemes in different industry verticals and highlights that security does not need to mean friction for end users.


About the Author

Tom Field

Tom Field

Senior Vice President, Editorial, ISMG

Field is responsible for all of ISMG's 28 global media properties and its team of journalists. He also helped to develop and lead ISMG's award-winning summit series that has brought together security practitioners and industry influencers from around the world, as well as ISMG's series of exclusive executive roundtables.




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