Tim Webb

Senior VP Fraud Management, Citizens Financial Group

Webb is senior vice president and director of fraud management of banking product operations for Rhode Island-based Citizens Financial Group. In his role, Webb provides strategic direction and recommendations for fraud detection technologies, best practices and customer experience enhancement. He also works with internal fraud teams to design and implement improvements. Before joining RBS in 2011, he was director of fraud operational strategy at Chase Card Services for more than a decade.

Payment Card Fraud: The Present and the Future

Presented by Brian McHenry , Tim Webb • October 14, 2014

Payment card fraud remains a top challenge for financial institutions. The latest wrinkle: Breached retailers such as Target and Home Depot, whose compromises led to wholesale card fraud. Card issuers absorb increasing losses linked to debit and credit fraud, yet they have little control over the third-party points of...